Q: How do I get in contact with you?
A: Please see my Contact page.
Q: May I return an item I have purchased from you?
A: Please read our Product & Harness Return Policy/Bit Exchange and Buy Back Policy
Q: Is your shopping site secure?
A: Yes.
Q: When I order from your website, what do you do with my information?
A: We never harvest information for resale. We add you to our mailing list so you will receive our newsletter and any coupons or special announcements that come out. Drop us an email if you do not wish to be put on our mailing list.
Q: What is your availability for lessons and training?
A: I teach Tuesdays through Sundays. Also, please see my Calendar for available dates on weekends and to see what clinics are already scheduled.
Q: Where do you teach and how far are you willing to travel?
A: Please see my Locations page.
Q: How do I find the equipment that you mention in your articles in the Driving Digest?
A: I sell much of that equipment here at Coachman's Delight, Inc.. If I do not have it available, I can certainly point you in the right direction if you contact me.
Q: Where is the harness made in Europe?
A: We import it from the Netherlands
Q: What kind of leather is used for your harness?
A: Buffalo
Q: My pony has a huge girth and a very wide back and I wonder if your saddle would conform to it?
A: The tree is mild steel, so it is fairly manipulable.
Q: With what is the saddle stuffed?
A: Foam
Q: How wide is the gig saddle?
A: A little more than 4"
Q: Which pieces of the harness use stainless steel hardware?
A: D-rings on traces, buckle tongues, trace buckles
Q: Is the breast plate lined?
A: Yes, and padded
Q: Is the breeching padded or lined?
A: Yes
Q: Is the neck strap padded or lined?
A: Yes
Q: Is the girth padded or lined?
A: Yes
Q: Are "D" shaped blinders available?
A: Standard
Q: Is there wire inside the straps which go to the blinders?
A: Yes
Q: Are there terrets on the neck straps?
A: Yes
Q: Are the traces buckle-in traces?
A: Yes
Q: Do the traces have "D" rings or slots?
A: Your Choosing
Q: Do you have straps that convert from slotted to "D" ring?
A: Not available at this time.
Q: Are the traces doubled and sewn?
A: Yes
Q: Is the noseband supported by a separate strap?
A: Yes
Q: Does the harness have a stuffed or folded leather crupper?
A: Stuffed
Q: If I ordered a harness and did not find it was what I needed would there be a problem returning it?
A: No problem whatsoever. Of course we would want this to happen in a timely fashion, and the harness returned in clean saleable condition.